439: Using design as a tool to solve problems with Max Talbot-Minkin

Today’s guest talks all about design and how to immerse yourself in the user’s shoes to really solve her problem. Also, listen to the part of the show when he shares what NOT to ask someone when you’re conducting a usability survey and the types of questions you should ask instead.

Max Talbot-Minkin at VP of Product and Design at TodayTix.

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